Empathy & Arrogance

Price: ₹1,589.00
(as of Nov 15, 2025 17:27:11 UTC – Details)

Of the $1.3 trillion spent on digital transformation in 2018, it was estimated that $900 billion went to waste.

Digital products are more than technology, they are about people-your customers. More so, these products solve human problems. Empathy & Arrogance: The Paradox of Digital Products is about how to build strong, lasting relationships with your customers through digital products.

The book explores the intersection of business strategies, customer experience, technology, data and mindset. Author Gurmeet Kaur calls out to the digital community to be thoughtful and insightful when building products. Sometimes we think we know it all when, in reality, our assumptions and knowledge may have gaps. Tapping into human elements of empathy and arrogance helps us identify moments of blind arrogance and how to change them to empathetic arrogance.

If you are a product builder or digital product enthusiast interested in exploring new mindsets, this innovative book is for you!

Publisher ‏ : ‎ New Degree Press (23 January 2022)
Language ‏ : ‎ English
Paperback ‏ : ‎ 298 pages
ISBN-10 ‏ : ‎ 1637306865
ISBN-13 ‏ : ‎ 978-1637306864
Item Weight ‏ : ‎ 345 g
Dimensions ‏ : ‎ 13.97 x 1.7 x 21.59 cm
Country of Origin ‏ : ‎ India
Importer ‏ : ‎ Atlantic Publishers and Distributors (P) Ltd., 7/22, Ansari Road, Darya Ganj, New Delhi – 110002 INDIA, Email – customercare@atlanticbooks.com, Ph – 011-47320500
Packer ‏ : ‎ Bookswagon, 2/13 Ansari Road, Daryaganj, New Delhi 110002, Sales@bookswagon.com , 01140159253
Best Sellers Rank: #687,929 in Books (See Top 100 in Books) #738 in Sales #1,224 in Marketing (Books) #1,322 in Design
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